PACOM Key Leader Engagement Process
DOI:
https://doi.org/10.37266/ISER.2020v8i1.pp37-42Keywords:
PACOM, Key Leader Engagement, Performance MeasurementAbstract
The United States Indo-Pacific Command (USINDOPACOM) is one of six geographic combatant commands created to protect and defend the United States, its people, and its interests. This paper examines the key leader engagement (KLE) process and method of assessment for PACOM. PACOM has a pre-KLE process established to meet information requirements; however, the organization lacks a formal assessment method. KLEs are an instrumental tool to build relationships with partner nations and maintain command and control in PACOM’s area of responsibility. A structured and standardized KLE assessment system provides meaning to the data and is instrumental to evaluate each engagement and shape future KLEs. The KLE assessment – recording trip information, interpreting the data, and performing data visualization – was designed through benchmarking and performance measurement. Performance measures were developed to determine the success of each KLE by generating quantitative data from qualitative information. The development of a performance measurement-based assessment system promotes continuity and meaningful information to shape future engagements.References
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Northern Iraq. Retrieved from https://www.army.mil/article/40007/the_operations_targeting_and_effects_
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Before The Senate Armed Services Committee On U.S. Indo-Pacific Command Posture. Retrieved from https://www.armed-services.senate.gov/imo/media/doc/Davidson_02-12-19.pdf
Dabkowski, M., Conger, H., Cooley, C., Juhn, S., Richter, D., Schreiner, A., & Tortorice, B. (2019). Redesigning the Senior Leader Engagement Program of the United States Africa Command. Industrial and Systems Engineering Review, 7(1), 24-30.
Farris, J. A., Aken, E. M. V., & Letens, G. (2013). Organizational Performance Measurement. Handbook of Measurement in
Science and Engineering. doi: 10.1002/9781118436707.hmse030
Krueger, C. (2019). Assessing and Leveraging Key Leader Engagements. Presented at the 87th Annual Military Operations
Society Symposium.
Krueger, C. (2020). PACOM KLE Process [Interview with PACOM staff].
Lindoff, J., & Granasen, M. (2011). Challenges in Utilising Key Leader Engagement in Civil-Military Operations. Retrieved
from https://www.researchgate.net/publication/235034260_Challenges_in_Utilising_Key_Leader_Engagement_in_
Civil-Military_Operations
Nash, R. C., & Magistad, E. P. (2010). Disarming the Key Leader Engagement. Military Review. Retrieved from
https://www.armyupress.army.mil/portals/7/military-review/archives/english/militaryreview_20101031_art005.pdf
Neely, A., Gregory, M. & Platts, K. (1995). Performance measurement system design: A literature review and research
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Recommendations.
U.S. Indo-Pacific Command. (n.d.). Headquarters, United States Indo-Pacific Command. Retrieved from https://www.pacom.mil/About-USINDOPACOM/
Published
2021-03-06
How to Cite
Burke, J., & Connell, T. (2021). PACOM Key Leader Engagement Process. Industrial and Systems Engineering Review, 8(1), 37-42. https://doi.org/10.37266/ISER.2020v8i1.pp37-42
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